What if my Cricket account is temporarily suspended or my phone is lost or stolen?

If your account is temporarily suspended because you missed a payment, or if you report your phone as lost or stolen, you can still view and redeem your mPLUS Points via Cricket Rewards. You'll also see your current mPLUS Points balance and access your Cricket Rewards account via My Account online.  

Have more questions? Submit a request


Powered by Zendesk